What does a Customer Service Representative earn?

On average, Customer Service Representatives earn around $39,070 per year in the U.S. Customer Service Representatives interact with customers to provide assistance with product and service related queries. They also answer questions and provide information to help resolve customer issues. Depending on the type of organisation, a Customer Service Representative may be required to have special skills in areas such as sales, finance or technical support.

How to earn more as a Customer Service Representative

To become a Customer Service Representative, you'll need to have a good knowledge in customer service and problem-solving. You could take a degree in business or related areas, or go through an apprenticeship to learn on the job. To broaden your career prospects, you could consider a course in Customer Relationship Management, and maybe look into specialising in an area of customer service. You can also consider self-employment or setting up your own customer service consultancy.